Your satisfaction matters to us, we accept returns of unused items in their original packaging within 30 days of receipt. There are a few exceptions to this and they are listed below:

  • For hygienic reasons, swimwear, undergarments, and base layer bottoms are final sale, and cannot be returned or exchanged
  • Items 50% off or more are final sale.
  • Used gear is sold as is and cannot be returned.
  • Special orders are final sale.

How to Return:

  • Fill out the form below to inform us a return is on it’s way.
  • Package the item(s) to be returned in a box, please clearly write your name and order number on the box. Address to:

ISUP Canada
2148 Carling Ave
Ottawa, Ontario
Canada, K2A 1H1

Your Name (required)

Your Email (required)

Original Invoice Number

Please indicate which item(s) are being returned. Any other details can also be added here.